Regnum Carya | Privilege Services | CIP TERMINAL | 1

CIP TERMINAL

Regnum Carya CIP. Valid for guests staying a minimum of 7 nights at Sapphire Villa, Emerald Villa, Tiara Villa and Crown Villa.

  • Regnum Carya CIP Terminal Slider 1
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    • Valid for guests staying a minimum of 7 nights at Jade Presidential Suite, Sapphire Villa, Emerald Villa, Tiara Villa and Crown Villa.
    • Guests staying at the  Pearl Pool Room and standard rooms and guests staying less than 7 nights at Villas where this service is valid, are not eligible for this service.
    • Complimentary CIP Terminal Service is not included in the Concept, this service will be offered as a gift to our guests.
    • CIP Terminal Service will be offered to our eligible guests upon both arrival and departure.
    • CIP Terminal Service can be used for both domestic and international arrivals and departures.
    • The Hotel can make reservations for the Complimentary CIP Terminal Service for guests travelling with charter and scheduled flights, however the Hotel cannot organize this service for guests travelling by private jet, private flight or helicopter. (Only representative companies can do this. For example: Gözen, Fly Service)
    • Guests have the right to use the Complimentary CIP Terminal Service for only one arrival and only one departure per person during their stay. Further use of this service is subject to charge.
    • Guests must check in to Regnum Carya on their arrival date and must have departing flight on their check out date in order to benefit from the Complimentary CIP Terminal Service. Guests cannot reserve their right to use the Complimentary CIP Terminal Service if their flight departure date is different than their check out date.
    • For Guests with complimentary accommodation, the Complimentary CIP Terminal Service may be arranged with the approval of the hotel management.
    • Within the Concept, the CIP Terminal Service will be complimentary for guests staying at the Jade Presidential Suite, Sapphire, Emerald, Tiara and Crown Villas. Guests staying in the main building or in other room categories will not be offered the Complimentary CIP Terminal Service.

    • Regnum Carya will not accept any responsibility for any inconveniences that maybe incurred in the execution of the service in the event that the Guest does not provide the required information, or if the information provided is erroneous or received late.

    • For direct flights from Antalya to the United Kingdom and certain other countries, some airlines do not offer paid or complimentary CIP services due to their own local regulations.

    • Antalya Airport management reserves the right to suspend and terminate paid and complimentary CIP services under certain special circumstances due to security reasons.

    • The CIP service is a complimentary service provided by Regnum Carya exclusive to its villa guests. It is not included in the accommodation price.

    • Some airlines provide fast track service through their own security points rather than Antalya Airport Meeting point,offering CIP Lounge services after checkin

    Which services are included in the Complimentary CIP Terminal Service?

    Incoming Passenger Services

    • Guest greeted at the apron by A CIP hostess
    • Transfer to the CIP Terminal with private vehicle
    • Luggage carried by porter
    • Passport procedures with the assistance of CIP staff
    • If required, Visa procedures with the assistance of CIP staff (subject to service charge)
    • Complimentary food and drink service: snacks, soft drinks (hot/cold) and alcoholic beverages are served)
    • Unlimited Wi-Fi service
    • Duty Free shopping with the assistance of CIP staff
    • Hotel transfer (subject to service charge)
    • Service completed upon meeting with the greeter

    Outgoing Passenger Services

    • Service starts with the greeting of the guest by a CIP hostess and porter at the terminal
    • Security and X-ray entrance
    • Check-in procedures by CIP staff
    • Passport procedures with the assistance of CIP staff
    • Complimentary food and drink service (snacks, soft drinks and alcoholic beverages are served)
    • Baby Care Room
    • Children’s Playroom
    • Duty Free shopping with the assistance of CIP staff
    • Unlimited Wi-Fi service
    • Transfer to the gate with private vehicle accompanied by a CIP hostess at departure time

    Apron, Luggage and Check-in Services

    • The terminal operator (FTA) shall request such services from its contracted representative and/or handling companies and any coordination and follow up work related to these services will be the responsibility of Fraport TAV Antalya Terminal İşletmeciliği A.Ş.

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